Physician and Provider Satisfaction Surveys:

It's is no secret that attracting and retain quality physicians and mid-level providers is vital to the success of any healthcare organization. Organizations cannot act on what they do not know; provider satisfaction surveys offer vital information and baseline scores for guaging and improving satisfaction as well as effectivness. These surveys are best provided confidentially and professionally by a third- party.

The Crossroads Group brings years of experience professional administration of provider satisfaction surveys. Services include:

• Questionnaire Design: Customized questionnaire design.
• Mail-out or Online Administration: Full sampling, using techniques designed to increase response rates.
• Processing: Full processing and editing of responses. Comments manually proofed and tabulated by specialty.
• Reporting: Graphical and tabular reporting of responses, rankings, trends, etc.
• Analysis: Analysis and results interpretations; comment theme grouping.
• Presentation: PowerPoint format, presentation delivery to Board, retreats, physicians, or other stakeholders.

Please contact us for client references or for more information.